Sale now open on the Online Shop

Nick
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Sale now open on the Online Shop

Post by Nick » Mon May 18, 2020 9:54 am

Woking Football Club now have some fantastic bargains available on the online shop, featuring 2019/20 kit and merchandise at much reduced prices.

Also available to buy on the online shop is our Matchday Programme from the 'game that never was' against Dagenham & Redbridge.

➡️ https://wokingfc.ktckts.com/brand/merchandise

LBCard
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Re: Sale now open on the Online Shop

Post by LBCard » Mon May 18, 2020 9:59 am

Just before I make a purchase - is it correct that there is an order fee of £8 on every order? Noticed it yesterday when buying a shirt and didn’t remember seeing these fees in the past.

Thanks

JGreenwood
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Re: Sale now open on the Online Shop

Post by JGreenwood » Mon May 18, 2020 10:18 am

I'd assume with a third party running the club shop website the plan is to make it more cost effective to shop at the ground and therefore no fee is paid to them for the transaction. Not great at the moment as the physical shop isn't open, but possibly not a bad idea in the long run to provide a better delivery service and increase in-person purchases.

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Re: Sale now open on the Online Shop

Post by Adz » Mon May 18, 2020 10:38 am

I was going to get the £2.50 team poster to frame but they want £8 in fees!

Will stick with the Dagenham programme, the £6 includes P&P

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Re: Sale now open on the Online Shop

Post by Locko » Mon May 18, 2020 10:49 am

Please bear with us. I will amend the smaller
Merchandise items to include postage but have spent days of my life processing the getbehindtheshirt and pre order sales.

The £8 charge just to set the record straight is to cover courier delivery and nothing to do with 3rd parties running our shop. Last season we lost a lot of packages with Royal Mail and there was a postage charge added at checkout. The decision was taken to change to DPD to provide a more reliable service, the fee also includes the packaging for delivery which was not charged last season and although a small amount with the volume we are sending this adds up.

Hope this adds some clarity to the situation

LBCard
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Re: Sale now open on the Online Shop

Post by LBCard » Mon May 18, 2020 10:52 am

Thanks Locko - my original message was by no means a complaint but a genuine question.

Thanks again

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Re: Sale now open on the Online Shop

Post by Locko » Mon May 18, 2020 1:21 pm

Smaller items been updated to include postage now

Thanks

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Re: Sale now open on the Online Shop

Post by Adz » Mon May 18, 2020 4:21 pm

Locko wrote:
Mon May 18, 2020 1:21 pm
Smaller items been updated to include postage now

Thanks
Hi Sam, appreciate the effort. It's still trying to add the £8 on, on top of the £4.50 for the poster

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Re: Sale now open on the Online Shop

Post by Locko » Mon May 18, 2020 7:30 pm

Should be OK now

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Re: Sale now open on the Online Shop

Post by Adz » Mon May 18, 2020 8:47 pm

Locko wrote:
Mon May 18, 2020 7:30 pm
Should be OK now
Perfect thank you

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Re: Sale now open on the Online Shop

Post by TWR » Wed May 20, 2020 4:22 pm

Just a quick question about the items we order from the sale online - are they being processed and sent for delivery at this time? There's no rush or pressure obviously, just I know the shop and club has been shut completely up til now so wasn't sure what was happening with these items. Thanks for any help. :-)
"Nunca Dejes De Creer..."

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Re: Sale now open on the Online Shop

Post by Locko » Wed May 20, 2020 9:05 pm

Sale items will be sent out as quickly as possible. We are in the process of getting our DPD account finalised and as soon as this is done packages will be dispatched

Items that will be sent with Royal Mail will be sent out in batches every 3-4 days to limit staff trips to the Post Office

Thanks


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